Shipment & Delivery

Where is my order shipped from & Where can you ship to?
We can deliver to most countries in the world. Your order will be delivered from the warehouse closest to your address using that country's postal service or a premium courier service like DHL, FedEx, UPS, DPD, or Royal Mail. Please check our warehouse locations below to estimate where is your order shipped from.

Your Address >>> Shipping Location >>> Delivery Estimated
United States/ Canada >>> CA, US >>> NJ, US >>> 3-5 Days
Europe >>> Germany >>> 5-7 Days
United Kingdom >>> Leicestershire, UK >>> 5-7 Days
Australia >>> Sydney, AU >>> 7- 10 Days
Other Countries >>> HongKong >>> 7-15 Days

What is the shipping cost?
- Free Worldwide Shipping

Shipment processing time
All orders are processed within 12 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Who is responsible for paying duties for international shipments?
- For international order. If the items don't ship from your local warehouse in your country/ region, you will be responsible for the import duty, but please don't worry, We will decrease the declared value to reduce your import tax.

For more details of the Import Tax, please visit Import Duty

Returns, Refunds, and Exchanges
We provide a 30-Day Returns Service after delivery, If you are not satisfied with the item you bought or change your mind, please contact us for a return shipping address and ship all the items back to us for a refund in their original package.


Whatsapp: +(86) 177 1898 9036

Email: sales@autelmaxisys.co.uk

ADDRESS: Room 903, Yantian Port Harbour Building, Shenzhen, China